Last updated: September 2026
Welcome to rootshands.in ("the Website"), operated by Rootshands, a proprietorship business run by Harsh Mishra. By accessing or using this Website, you agree to be bound by these Terms & Conditions.
Rootshands sells handpainted leather bags rooted in India's folk art traditions. Each product is handcrafted, so minor variations in colour, texture, and design between the photo and the delivered product are natural and expected.
All orders placed through the Website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, stock unavailability, or suspected fraud.
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Payments are processed securely through Razorpay. We do not store your card, UPI, or bank details.
Before shipping, our team will call you to confirm order details. Please ensure your contact number is accurate to avoid delays.
We deliver across India and internationally. Delivery charges and timelines depend on your location and will be shown at checkout once your address is saved. Estimated delivery is typically within 7 days, though handmade items may occasionally take longer.
Please refer to our Return, Exchange & Refund Policy for full details.
Custom design requests submitted through the Website are reviewed on a case-by-case basis. Submission of a request does not guarantee acceptance or a fixed price until confirmed by our team.
All designs, artwork, logos, and content on this Website are the property of Rootshands and may not be reproduced, copied, or used without written permission.
Rootshands is not liable for delays or failures caused by circumstances beyond our reasonable control, including courier delays, natural events, or third-party service disruptions (including payment gateway downtime).
Your use of the Website is also governed by our Privacy Policy.
These Terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Lucknow, Uttar Pradesh.
We may update these Terms from time to time. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
For any questions regarding these Terms, contact us at rootshands.info@gmail.com or +91 73556 60673.